Privacy Policy of IsleConnect
IsleConnect is committed to protecting the privacy of our community members and users of our online platform. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our services, participate in our events, or visit our website. Our aim is to promote community engagement and provide program information for island residents, and in doing so, we handle your personal data with the utmost care and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information to provide and improve our services, facilitate community integration, organize events, and foster skills development.
1.1 Personal Data You Provide Directly
This includes information you voluntarily provide to us when you register for an event, sign up for a workshop, express interest in a social support network, subscribe to our newsletter, or otherwise communicate with us. This may include:
- Name, address, and contact details (email address, phone number).
- Demographic information (e.g., age range, island residency status) relevant for understanding community needs and tailoring programs.
- Information related to your interests in cultural events, workshops, or skills development areas.
- Any other information you choose to provide in forms or during direct communication.
1.2 Non-Personal Data
When you visit our site, we may automatically collect certain non-personal information about your device and browsing activity. This data helps us understand how our site is used and improve the user experience. This may include:
- IP address, browser type, and operating system.
- Referring URLs, pages viewed, and access times.
- Information collected through cookies and similar tracking technologies (please refer to our Cookie Policy for more details).
2. How We Use Your Information
We use the collected information for various purposes to serve our community and operate our services effectively:
- To Provide and Manage Services: To facilitate community integration programs, organize cultural events and workshops, and provide access to social support networks. This includes processing registrations, sending event notifications, and managing participation.
- To Communicate with You: To respond to your inquiries, send newsletters, updates about our programs, and other information relevant to community activities and sustainable island living.
- For Skills Development and Promotion: To promote skills development initiatives and connect residents with relevant resources.
- To Improve Our Services: To understand how our services are used, analyze trends, and identify areas for improvement in our offerings and online platform.
- For Legal and Security Purposes: To comply with legal obligations, enforce our terms and policies, and protect the rights, privacy, safety, or property of IsleConnect, our members, or others.
3. Legal Basis for Processing Personal Data (GDPR)
We process your personal data based on the following legal grounds:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to a newsletter).
- Contractual Necessity: Where the processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract (e.g., registering for an event).
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms (e.g., improving our services, ensuring network security).
- Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal data to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our community, provided they agree to keep this information confidential and comply with data protection laws.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Protection of Rights: To protect the rights, property, or safety of IsleConnect, our community, or others.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Your Data Protection Rights (GDPR)
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure ('Right to be Forgotten'): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where the processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
7. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
8. Links to Other Websites
Our online platform may contain links to other websites that are not operated by IsleConnect. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our services are not intended for anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- By mail: IsleConnect, 10 Claddagh Road, Galway City, H91 P048, 🇮🇪